Thank you for visiting Improving Chronic Illness Care!

Our funding for updating this website ended in 2011, but the resources we developed are still helping clinical practices from around the world to transform the care they provide to better serve patients with chronic illness. Please visit our home page to learn more—or check out our more recent tools and resources at:


Self-Management Support

Self-management can be defined as the decisions and behaviors that patients with chronic illness engage in that affect their health.  Self-management support is the care and encouragement provided to people with chronic conditions and their families to help them understand their central role in managing their illness, make informed decisions about care, and engage in healthy behaviors.

Many patients do not understand what clinicians have said to them and do not participate in decisions about their care - leaving them ill-prepared to make daily decisions and take actions that lead to good management. Enabling patients to make good choices and sustain healthy behaviors requires a collaborative relationship:  a new health partnership between health care providers and teams, and patients and their families.  This partnership supports patients in building the skills and confidence they need to lead active and fulfilling lives.