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Our funding for updating this website ended in 2011, but the resources we developed are still helping clinical practices from around the world to transform the care they provide to better serve patients with chronic illness. Please visit our home page to learn more—or check out our more recent tools and resources at:


News & Events

The Improving Chronic Illness Care program ended in 2011, and we continued to add to our website until 2014.  

ICIC's core team remains at the MacColl Center for Health Care Innovation.

One of our newest initiatives:  Healthy Hearts Northwest
The U.S. Agency for Healthcare Research and Quality (AHRQ) has funded the MacColl Center for three years to lead one of seven regional partnerships throughout the nation both to improve heart health among patients in primary care practices and to increase the capability of these practices to improve the quality of care they deliver.

In collaboration with partners Qualis Health, the Oregon Rural Practice Research Network (ORPRN) at the Oregon Health & Science University (OHSU), and the Institute of Translational Health Sciences, our team enrolled over 200 small- and medium-sized primary-care practices in Washington, Oregon, and Idaho to participate in Healthy Hearts Northwest: Improving Practice Together.

Participating clinics are receiving at least 15 months of practice support, technical assistance for health information technology, coaching in quality improvement, and chances to participate in workshops to build quality improvement competencies. The project uses practice facilitation, the IHI improvement model, and data management to improve patients’ measures of heart health.

“Healthy Hearts Northwest is an unprecedented opportunity for primary care to prove to the nation that we can make a difference in cardiovascular health at a scale never before tested,” said the principal investigator of Health Hearts Northwest, Michael Parchman, MD. “Practices that participate will receive resources, support, and a ‘roadmap’ to build their capacity to really do quality improvement well.”