Building Relationships: Continuous & Team-Based Healing Relationships

PCMH practices:

  • Clearly link patients to a provider and care team so both patients and provider/care teams recognize each other as partners in care.
  • Assure that patients are able to see their provider or care team whenever possible.
  • Define roles and distribute tasks among care team members to reflect the skills, abilities, and credentials of team members.
  • Cross-train care team members to maximize flexibility and ensure that the needs of patients are met.