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Coach Medical Home Curriculum

Web-based curriculum available
Practice facilitation (coaching) and learning communities are two proven clinical improvement strategies that can successfully pave the way to medical home status.   Designed to help further implement the medical home within the safety net, Qualis Health and the MacColl Center for Healthcare Innovation with support from The Commonwealth Fund have created the Coach Medical Home online curriculum.

Containing real-world, real-time tools and resources, “Coach Medical Home: A Practice Facilitator’s Guide to Medical Home Transformation” offers a unique approach to achieving patient-centered medical home (PCMH) recognition.  Launched in January 2013 and created for practice facilitators, this curriculum is web-based and freely available.

Not just another practice coaching manual, Coach Medical Home draws on lessons learned from practice coaches who have worked in 65 safety net practices across five U.S. regions in the Safety Net Medical Home Initiative (SNMHI).  Eight concepts have guided these coaches in their SNMHI work:  engaged leadership, quality improvement strategy, empanelment, continuous and team-based healing relationships, patient-centered interactions, organized evidence-based care, enhanced access, and care coordination.

Building on the foundation of these eight change concepts, the Coach Medical Home curriculum consists of six modules:

  1. Getting Started – selecting sites and structuring your intervention

  2. Recognition and Payment – articulating the business case

  3. Sequencing – outlines the 8 SNMHI change concepts

  4. Measurement Matters – strategies for assessing progress

  5. Learning Communities – sharing learning across sites

  6. Sustainability – spreading and sustaining change

Each module contains action steps for coaches to implement these changes, and provides tips and links to tools designed for facilitators.  Modules also include links to a PDF handbook and companion PowerPoint presentation that can be easily printed.

The goal of Coach Medical Home is to offer any coach in any setting in any region a support for their work with teams in medical home transformation.